FREQUENTLY ASKED QUESTIONS
Simply click “Create Your Forever Frame” and follow the guided steps. Choose your portrait type, select your preferred artwork style and size, then upload your photo. Once you've confirmed your choices, you can add your artwork to your basket and complete your order securely through our website.
You can submit a clear photo of your couple, family, friends, pet or other subject you'd like turned into artwork. For the best result, we recommend using a well-lit, high-quality photo where the subject is clearly visible and isn't heavily obstructed.
We recommend uploading your photo as a JPG or PNG file, but any file type generally works. For the best artwork quality, use the highest-resolution version of your photo available
Absolutely! That's what Forever Frames is all about. Simply upload a personal photo of a special person, people or pet, and we'll transform it into your chosen artwork style, ready to be printed as a beautiful piece of wall art.
We currently offer a range of sizes to suit different spaces and preferences, including A5, A4, A3, 8×8 and 11×11.
We aim to create and dispatch your order within 2–7 days. UK orders are sent via Royal Mail Tracked 48, with delivery typically following once your order has been dispatched.
International orders may take longer due to overseas shipping times.
That makes the 2–7 days clearly sound like your processing/dispatch timeframe rather than promising the whole order will arrive within 2–7 days.
Absolutely. Once your order has been placed, we’ll contact you with an example of your artwork for you to review before we print it. If you’d like any changes, you’ll have the opportunity to request revisions to make sure you’re happy with the final design.
We’ll only print your artwork once you’re happy with it.